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The IKI Independent complaint Mechanism is intended to enable people who suffer (potential) negative social and/or environmental consequences from IKI projects, or who wish to report the improper use of funds, to voice their complaints and seek redress. It follows established international standards for International Accountability Mechanisms.
You can find more information on the IKI complaint Mechanism on the dedicated website here: https://www.international-climate-initiative.com/en/about-iki/values-responsibility/independent-complaint-mechanism/.